We stand behind every piece of furniture we make — with premium materials, rigorous quality checks, and real after-sales support.
Every piece is built to last — not just to look good in a showroom.
We use only ISI-certified plywood that meets Bureau of Indian Standards specifications for strength and moisture resistance — no low-grade fillers.
Our sheesham and teak frames are kiln-dried and seasoned to reduce warping and cracking — a process that takes weeks but ensures decades of life.
Every product goes through material inspection at intake, structural inspection during assembly, and a final finish inspection before dispatch.
We use branded, rust-resistant hardware — hinges, channels, and locks rated for 50,000+ open/close cycles. No loose fittings after 6 months.
Lacquer, PU, or veneer finish applied in dust-controlled conditions for a smooth, even coat that resists scratches and fading for years.
Furniture is wrapped in multi-layer foam and corner-protected before loading — ensuring it arrives at your home in showroom condition.
| Issue | Covered? |
|---|---|
| Structural cracks or breakage not caused by misuse | ✓ Yes |
| Joint failures or loose mortise/tenon connections | ✓ Yes |
| Drawer channel or hinge failure under normal use | ✓ Yes |
| Veneer or laminate peeling within 12 months | ✓ Yes |
| Factory finish defects (bubbles, uneven coat) | ✓ Yes |
| Normal wear & tear (surface marks, minor scratches) | ✗ No |
| Water damage or prolonged moisture exposure | ✗ No |
| Damage from improper use or overloading | ✗ No |
| Pest damage (termites, borers) | ✗ No |
| Modifications made by customer | ✗ No |
Simple, fast, no-hassle process — we sort it out for you.
Send clear photos or a short video of the defect to +91 98300 06764 along with your Order ID.
Our quality team reviews your claim and confirms whether it's covered under warranty.
For local customers, we schedule a home visit within 3–5 working days. For outstation, we arrange courier pickup.
We repair the defect on-site when possible. If a replacement is needed, we dispatch it within 7–14 working days.
Our team is available 7 days a week, 9 AM – 9 PM.
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